Privacy policy

Last updated: 6 October 2026

What we collect

Account data you give us: email address or phone number, display name, password.
Usage data from the app: which videos you watched, reward points earned, device and browser type, approximate country derived from your IP address.
Email delivery data: whether a message we sent was delivered, bounced, opened, or reported as spam.

Why we use it

To run your account and calculate reward points.
To confirm that an email address belongs to you, by sending a code to it.
To send product updates, only if you asked for them.
To detect fraud and abuse, and to keep our email sending compliant.

Email and consent

We send verification codes only when you request them from inside your profile. We send product updates only to addresses that were both verified and opted in — the same code confirms both steps, so there is no way to end up subscribed without confirming.

Every product update contains a one-click unsubscribe link and the standard unsubscribe headers. Unsubscribing takes effect immediately. Verification codes and other account-security messages are not marketing and are not affected by unsubscribing.

If an address hard-bounces or is reported as spam, we stop sending to it permanently.

Who we share it with

We do not sell personal data. We share it only with service providers that help us operate: our email delivery provider, our hosting and storage providers, and analytics we run ourselves. They may process data only on our instructions.

How long we keep it

Account data stays while your account exists. Email delivery records are kept for up to 24 months so we can prove consent and investigate complaints. Suppression records — addresses that bounced or unsubscribed — are kept indefinitely, because deleting them would let us mail you again by mistake.

Your choices

Unsubscribe from product updates at any time, from any such email.
Change or remove the email address on your account from your profile.
Ask us for a copy of your data, or ask us to delete your account and data, by writing to support@getpremio.com. We answer within 30 days.

Children

The app is not intended for people under 18 and we do not knowingly collect their data.

Contact

Questions about this policy: support@getpremio.com
Abuse and deliverability reports: abuse@getpremio.com